Privacy Policy & Distance Sale Contract

Last updated: April 2026

Please refer to each specific service for product-specific terms and conditions. This page sets out general privacy practices and standard distance-selling information. Particular services (e.g. individual projects, subscriptions, or third-party platforms) may include additional or overriding terms in your quote, contract, or checkout flow.

Privacy Policy

Controller. Syllanthro Creative Marketing and Web Design Ltd., with its registered address at Küçükbakkalköy Mah. Selvili Sk. No: 4 İç Kapı No: 20 Ataşehir/İstanbul, Turkey (MERSİS No: 0788120027400001), is responsible for processing personal data collected through this website and our services where we act as controller.

Data we collect. We may process contact details (such as name, email address, phone number), project-related information, technical logs, and communications you send us. Payment data is typically processed by our payment service provider; we do not store full card numbers on our servers.

Purposes and legal bases. We use this information to respond to enquiries, provide and invoice services, comply with legal obligations, and improve our website. Processing is based on contract, legitimate interests (e.g. operating the business and securing our systems), or consent where required.

Retention. We keep data only as long as necessary for the purposes above, including statutory retention periods.

Sharing. We may share data with trusted processors (e.g. hosting, email, analytics, payment providers) under appropriate agreements. We may disclose information if required by law.

Security. This website is served over HTTPS (SSL/TLS). We implement appropriate technical and organisational measures; no online transmission is completely risk-free.

Your rights. Depending on applicable law (including Turkish and EU data protection rules where they apply), you may have rights to access, rectify, erase, restrict, or object to processing, and to lodge a complaint with a supervisory authority. Contact: hello@syllanthro.com.

Distance Sale Contract (preliminary information)

Seller. Syllanthro Creative Marketing and Web Design Ltd., Istanbul Trade Registry Directorate, Trade Registry / File No: 1107067.

Service. We provide creative, marketing, and web-related services and related digital deliverables as described in your order, proposal, or statement of work.

Price and payment. Total price, taxes, and payment method are shown at checkout or in your agreement. Additional fees may apply for changes outside the agreed scope.

Performance. Services are performed remotely unless otherwise agreed. Delivery of digital outputs follows the timelines and channels set out in your contract or project documentation.

Right of withdrawal. Where mandatory consumer legislation grants a right of withdrawal for distance contracts, the conditions and exceptions (including for customised digital content or services that have begun with your consent) apply as provided by law and as detailed in your service-specific terms.

Complaints. For support or disputes, contact support@syllanthro.com. You may also have recourse to consumer dispute resolution bodies where applicable.